Produ called up an urgent meeting. “I just heard from Saleso", he said, that Hilto Resorts, one of our existing partners and one of the largest hotel chains in the world wants to use our platform to offer a loyalty program to travel agents worldwide. “It’s a golden opportunity” Saleso said, "we can’t afford to miss out on this, think of how it will impact our position in the market!"
Arne couldn’t believe his ears, "You must be nuts" he said, "we have a roadmap to follow, and we are practically working around the clock to meet an impossible deadline. In fact I was going to recommend a lockout for the team - starting at the beginning of next month. In order to support this new requirement we will need to put more development work. How exactly do you think we could pull this off?"
Mercada was shocked and disappointed. She didn't like what she was hearing. Prudo and Selaso didn't even consult with her before bringing this up. “We made a decision to focus on B2C, I think it is a BIG mistake to change our company's focus at this stage. It's not a golden opportunity, it’s a booby trap,” she said.
Servsa smiled and thought to herself, "They think computers can solve everything but I care about the relationship we have with Hilto. This is extremely important for them, and they choose us for the launch of this new loyalty plan. It is crucial to maintain the good relationship we have with them."
"Hilto Resorts needs an answer by the end of the day or they'll approach our competitors", Saleso said.